Round 1: Screening Round1. Can you tell us about your sales experience and your approach to selling?2. How do you stay motivated and driven in a sales role?3. Can you explain how you identify potential customers?4. Have you worked with sales targets before? How did you achieve them?5. How do you handle rejection or failure in a sales role?6. Are you comfortable working in a team environment?7. Can you explain your experience with document management and online banking portals?8. How do you prioritize your tasks when handling multiple clients?9. How have you implemented data-driven decision making in your previous roles?10. How do you manage and track your sales progress and success?Round 2: Behavioral Round (using STAR method)1. Can you describe a time when you had to handle a particularly difficult customer in the personal loans department?Situation: I was working on a personal loan application for a customer who was initially very friendly. However, as the process went on, the customer became increasingly agitated and difficult to work with.Task: My task was to maintain professionalism and provide clear communication throughout the process to ensure the loan was processed accurately.Action: I actively listened to the customer's concerns and provided clear explanations of the loan process and the steps we were taking to move forward. I also kept detailed notes throughout the process to provide clear updates to the customer.Result: By maintaining clear communication and professionalism, I was able to gain the trust and respect of the customer, and the loan was processed accurately.2. Can you describe a time when you had to collaborate with a team to achieve a sales target?Situation: I was part of a team that was assigned a sales target for a new banking product.Task: The team's task was to work together to reach the sales target within a specific time frame.Action: I consistently communicated with my teammates and leveraged their strengths to maximize our sales efforts. We also analyzed customer data and feedback to fine-tune our approach and better meet their needs.Result: As a team, we were able to exceed our sales target and receive recognition from our department and leadership.3. Can you describe a time when you had to handle a high-pressure situation in a loan processing role?Situation: I was working to process a loan application for a customer who had an urgent need for the funds.Task: My task was to ensure the loan was processed quickly and accurately to meet the customer's needs.Action: I prioritized the loan application and worked directly with the underwriters to expedite the process. I also provided clear communication and updates to the customer throughout the process.Result: By prioritizing the loan and working quickly and accurately, I was able to process the loan in time for the customer's urgent need.4. Can you describe a time when you had to think creatively to overcome a sales obstacle?Situation: I was trying to sell a new banking product to a customer who was hesitant.Task: My task was to find a creative way to address the customer's concerns and persuade them to purchase the product.Action: I asked the customer more questions to understand their concerns and then offered a customized solution that addressed those specific concerns. I also used testimonials from other satisfied customers to build trust with the customer.Result: By thinking creatively and building trust with the customer, I was able to sell the product and meet my sales target.5. Can you describe a time when you had to handle confidential client information in a loan processing role?Situation: I was working on a loan application for a client who had provided sensitive financial information.Task: My task was to securely manage and protect the confidential information provided by the client.Action: I followed the bank's strict guidelines for information management and maintained a secure and confidential process throughout the loan application. I also communicated clearly with the client about the security measures in place to protect their information.Result: By following strict guidelines and being transparent with the client, I was able to ensure the safety and confidentiality of their sensitive financial information.Round 3: Technical Round (Coding)1. Discuss the difference between time complexity and space complexity in coding.2. Can you explain the Big O notation and how it is used in analyzing time and space complexity?3. Can you discuss the time and space complexity of common sorting algorithms like bubble sort and quicksort?4. Have you worked with data structures like arrays or linked lists? Can you discuss their advantages and disadvantages?5. Can you explain the difference between a stack and a queue data structure and when to use them?6. Can you discuss the space complexity of a recursive function and how to optimize it?7. Can you explain the difference between depth-first search and breadth-first search algorithms and how to implement them?8. Can you discuss the time complexity of common search algorithms like linear search and binary search?9. Can you discuss the basics of dynamic programming and how it can be used to optimize algorithms?10. Can you explain the difference between a hash table and a binary tree and when to use them?Round 4: Technical Round (Design)1. Can you discuss the high-level design of a banking application that allows customers to manage their personal loans online?2. Can you discuss the low-level design of a document management system used to process loan applications?3. Can you explain the basics of a microservices architecture and how it can be used in a banking system?4. Can you design a database schema to store customer information and transaction data for a banking application?5. Can you design a flowchart for a loan processing system that includes all relevant steps and decision points?6. Can you discuss the basics of RESTful APIs and how they can be used to integrate different banking systems?7. Can you design a user interface for a banking application that allows customers to apply for personal loans and view their account information?8. Can you discuss the basics of encryption and how it can be used to secure customer data in a banking system?9. Can you explain the difference between synchronous and asynchronous communication and how it can be used in a banking system?10. Can you design a system to integrate customer data from multiple sources and display it in a unified view for banking personnel?